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What is Intrinsys’ approach to delivering PLM?

The PLM journey is a complex one and often the most important step is the selection of your PLM development partner.

There is a saying: Man in a car stops local to ask for directions, the local after some thought replies ‘Well, if I wanted to get there, I wouldn’t start from here.” Intrinsys can sometimes find themselves in a similar situation, as an engineering business that sell, implement and support Product Lifecycle Management software, the business grew from a successful internationally renowned engineering consultancy that deployed PLM within its own business and more importantly used PLM to gain competitive advantage over its rivals.  

So as you would imagine, Intrinsys approach every PLM deployment from an engineering perspective:

The Engagement Process – Step 1

As engineers Intrinsys are used to using tools, and why not use the best? For our project work we exploit the de facto standard project management methodology PRINCE 2. We also rely heavily on our ears.

Long before contracts are signed we invest time understanding your business, what metrics you need to achieve to represent success and how we can optimise processes and inject world-class best practices to exceed your metrics.    

Only when you are totally satisfied that we understand, and can meet your needs do we exchange paperwork. Our joint mandate is then to deliver a successful PLM system.

Preparing for Transition - Step 2

A significant element of implementing PLM revolves around the management of change. This is reflected in our experience of change management. We work closely and inclusively with you to appreciate the diversity of the unique issues change causes within your organisation to minimize or negate any adverse reactions and to ensure a smooth transition to your new processes. 

Targeting your change/improvement goals, we continue the learning process that started during engagement. We are always looking for opportunities to share our experience to unlock hidden opportunities to streamline operations and have always found this to be a very positive process as stakeholders engage at all levels and begin to appreciate the benefits they will experience in their specific role.

Unambiguous Agreed Requirements Setting – Step 3

They say that ‘The Devil is in the detail’ so you should expect this stage of the process to be thorough. Every element of how you currently work has been identified and mapped. Key processes have to be identified and prioritised, then re-mapped into the new PLM to meet KPI’s and business improvement objectives.

You will be able to rely on our knowledge and experience of the software, its engineering application that we experience daily in our own business and the expansive knowledge gained through working with leading companies across the world. We can also count on Dassault Systèmes world wide experience of working directly to delight some of the most successful companies.

With a clear, unambiguous and mutually agreed project delivery plan we are ready to proceed to the next stage - Roll Out.  

Your new PLM system Roll-Out - Stage 4

There are a number of key elements within the role out; hardware & software, process & procedure, knowledge & skill development and last but no means least people. Communication, both internal and external is critical to ensure all stake holders and direct participants understand what is expected of them and when. Sharing a preview of the new business environment supported by PLM helps everyone see how they will soon be working and short circuits the adoption process.

Some level of disruption may be inevitable though we aim to minimise this by working in parallel, the amount experienced will depend on practical constraints. It will however be agreed and communicated in advance, where possible, to create the most seamless switchover as possible. 

We follow a Discover, Educate and Empower process within our training regime that is delivered by experienced engineers who work within our business when not involved in customer projects. We believe our trainers, motivated by a diverse and interesting day at the office, are second to none. This is reflected in the quality of the training experience and the feedback we receive from our customers.

Supporting our Empowerment process we are able to deploy engineering resources as pre-agreed to make sure your new processes and up-skilled team perform in the shortest possible time.

During the Roll-Out we track performance levels to ensure you achieve the end results that you expect, culminating in a report that includes actual results against the initial required and agreed output.   

Discovery and Optimisation - Step 5

As a process rather than a project, implementing PLM has its own dynamic. From first engagement the partnership between Intrinsys and your business evolves. A learning and changing symbiosis is formed that can be managed productively. From day one, information is discovered, shared and managed to extract new business improvement that will be delivered by the new PLM system.  

External to the project, life goes on. The business environment evolves; software, hardware and processes continue to improve.

The discovery and optimisation step starts at the beginning of the project and is used to enhance the delivery throughout. At the completion of the project it evolves into a lifelong support and development process. This makes sure that you always have the option to adopt any or all of the improvements that can further enhance your PLM as and when it suits your business to do so.